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service systems and service management, 2011. (EI:20121014827641,DOI:10.1109/ICSSSM.2011.5959381)
[4] Wan YH, Cao XP, WL Shao, Lv HJ. Customer relationship retention game based on relationship reputation[C].
International conference on E-business and E-government, 2011, p6852-6855. (EI: 20112914159726,
DOI: 10.1109/ICEBEG.2011.5886816)
論文題目：電子商務(wù)背景下企業(yè)在線個(gè)性化服務(wù)提供策略研究
專業(yè)：管理科學(xué)與工程
學(xué)號：4111008023
公示時(shí)間：2018.1.12
公示地點(diǎn)：院圖書館
bwin必贏唯一官網(wǎng)教務(wù)中心
地址：西安市咸寧西路28號
郵編：710049
電話：029-82668382
